We Stand Behind Our Chocolates! We believe our chocolates are some of the best you will ever taste. If there are any issues when they arrive, contact us within 48 hours, so that we can answer any questions or replace the chocolates or issue a refund. Remember that our chocolates are made with only fresh ingredients and no preservatives. Therefore, they should be consumed within a month. We will not be responsible for the condition of the chocolates if you do not agree to quicker shipping in warm weather, if the address given to us is incorrect, or if no one is at the address to receive the chocolates.